Dashboard Overview
When you log in, you’ll see your main dashboard with a summary of your account:
- Current program and monthly contribution amount
- Payment method and next payment date
- Recent medical need submissions and status
- Sharing eligibility status
- Quick links to update profile and payment info
Contributions Section
The Contributions section shows your full payment history:
- Current Contribution: Your monthly amount based on program, household, and age band
- Payment Method: ACH, card, or check
- Payment History: Record of all past payments
- Discounts Applied: Annuals
- Next Payment Date: When your next contribution processes
For help, see our Payments Guide.
Medical Needs Section
Submit and track medical expenses for sharing:
- Submit New Need: Start a new submission
- Submission History: View all past submissions and status
- Status Tracking: Pending, Under Review, Approved, Processed
- Document Upload: Upload receipts, invoices, bills
For a walkthrough, see our Submitting Medical Needs Guide.
Sharing Status
Shows your current participation standing:
- Eligibility Status: Active or paused
- Membership Duration: How long you’ve been a member
- Program Details: Your current tier and add-ons
- Household Information: Covered family members
Profile and Settings
Manage your personal information:
- Personal Information: Name, email, phone, address
- Household Members: Add or update family members
- Payment Method: Update ACH, card, or check details
- Password: Change your portal login password
- Communication Preferences: Manage email notifications