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Logging In to Your Broker Portal

How to access your account, reset your password, and troubleshoot common login issues.

Logging In

1

Go to the Broker Login Page

Visit anglicancare.org/broker-login directly, or use the Broker Login link in the footer of any Anglican Care page.

2

Enter Your Username or Email

Type the email address you used when registering as a broker, or your WordPress username if you know it.

3

Enter Your Password

Type the password you set when your account was approved. If you haven't set a password yet, check your approval email for the setup link.

4

Click "Log In to Portal"

You'll be taken directly to your broker dashboard. The portal opens on the Dashboard Overview tab by default.

Remember Me Option

Check the Remember Me box before logging in to stay signed in on that device. This is convenient if you're using your own computer, but don't use it on shared or public computers.

🔒 Security Tip

Only use Remember Me on devices you control. If you're on a shared computer at an office or library, leave it unchecked and log out when you're done.

Resetting Your Password

1

Click "Forgot Password?"

On the broker login page, click the Forgot Password? link below the password field.

2

Enter Your Email Address

Type the email address associated with your broker account and submit the form.

3

Check Your Email

You'll receive an email with a password reset link. Click the link to go to the reset page. If you don't see the email within a few minutes, check your spam folder.

4

Set Your New Password

Choose a new password and confirm it. Use at least 8 characters with a mix of letters, numbers, and symbols for best security.

5

Log In With Your New Password

Return to anglicancare.org/broker-login and sign in with your email and the new password.

⚠️ Note

Password reset links expire after 24 hours for security. If your link has expired, repeat the process to get a new one.

Pending Approval Message

If you try to log in and see a message saying "Your broker account is pending approval by ministry staff," your application has been received but not yet reviewed. You'll receive an email once your account is approved and ready to use.

If it's been more than 3 business days since you applied, contact brokers@anglicancare.org for a status update.

Troubleshooting

"Invalid credentials"Double-check your email and password. Passwords are case-sensitive. Try resetting if you're unsure.
No reset email receivedCheck spam/junk folder. Add Anglican Care to your safe senders list. Contact brokers@anglicancare.org if still missing.
"Pending approval"Your application is still being reviewed. Wait for the approval email or contact our team.
Can't find the login pageGo to anglicancare.org/broker-login or use the Broker Login link in the website footer.